1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

• Name, date of birth, and age
• Contact information (email address, phone number, postal address)
• Guardian/parent information (for students under 18 years)
• Educational background and qualifications
• Identification documents (Aadhaar, passport, voter ID)
• Photographs for student ID cards and certificates

Academic Information:

• Enrollment and admission records
• Course selection and academic performance
• Examination results and grades
• Attendance records
• Assignments and project submissions

Financial Information:

• Payment information for fees and services
• Bank account details for refunds or scholarships
• Transaction history and receipts

Technical Information:

• IP address, browser type, and device information
• Cookies and usage data
• Login credentials and access logs

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing admissions and enrollment applications
• Managing student records and academic progress
• Conducting examinations and issuing certificates
• Processing fee payments and maintaining financial records
• Communicating important updates, announcements, and notices
• Providing customer support and responding to inquiries
• Improving our website, services, and educational programs
• Conducting research and analysis for academic purposes
• Complying with legal obligations and regulatory requirements
• Sending promotional materials about events, workshops, and programs (with your consent)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With Educational Partners: We may share academic records with accrediting bodies, examination boards, or partner institutions for certification and recognition purposes
• With Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, email service providers)
• Legal Requirements: We may disclose information when required by law, court order, or government request
• With Your Consent: We may share information with third parties when you have given explicit consent

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission (SSL/TLS)
• Access controls and authentication mechanisms
• Regular security audits and updates
• Employee training on data protection and privacy
• Physical security of our facilities and records

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specifically:

• Student academic records are retained permanently for verification and certification purposes
• Financial records are retained for a minimum of 7 years as per tax and accounting regulations
• Marketing communication preferences are retained until you opt out or request deletion
• Technical logs and cookies are retained for a limited period (typically 12-24 months)

6. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Right to Object: Object to the processing of your information for marketing purposes
• Right to Data Portability: Request transfer of your information to another organization
• Right to Withdraw Consent: Withdraw consent for data processing at any time (where consent is the legal basis)

To exercise these rights, please contact us using the details provided at the end of this policy. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

• Remember your login credentials and preferences
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

We provide educational services to students of all ages, including minors (under 18 years). For students under 18, we require parental or guardian consent before collecting personal information. Parents and guardians have the right to review, modify, or delete their child's information by contacting us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. International Data Transfers

Your information may be transferred to and processed in locations outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer: